Privacy policy

• Account details — such as your name and email address when you register or sign in with Google (or another provider we support).
• Booking-related data — information you provide to complete or manage a booking (for example guest count, dates, and messages needed to arrange your stay).
• Usage data — limited technical and usage information (such as device type, browser, and general interaction patterns) to improve reliability, security, and the quality of our services.
• Cookies and similar tech — we may use cookies or similar technologies where needed for security, preferences, and analytics. You can control many cookies through your browser settings.

• To create, secure, and manage your account.
• To provide booking, payment, and customer support services.
• To communicate with you about your account, bookings, or service updates.
• To detect fraud, abuse, and technical issues, and to comply with legal obligations.
• To analyse aggregated usage so we can improve the platform (without selling your personal data).

We process personal data where it is necessary to perform our contract with you, where we have a legitimate interest that is not overridden by your rights, or where we have your consent or a legal obligation. We retain information only as long as needed for those purposes, unless a longer period is required by law.

We do not sell your personal data. We may share data with trusted service providers who help us operate the platform—for example payment processors, cloud hosting, email delivery, or analytics—under strict confidentiality and only as needed for their service. We may also disclose information if required by law or to protect the rights and safety of our users and the public.

We use appropriate technical and organisational measures designed to protect your data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you to use a strong password and keep your login details private.

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal data, or to object to some uses. To make a request, contact us using the email below. We will respond in line with applicable law.

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will take appropriate steps.

We may update this privacy policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may be communicated through the site or by email where appropriate.

If you have questions about this policy or our use of your data, contact us at: info@olyaholidayhomes.com.